The Freight Delivery company will contact you to schedule the appointment for your delivery.
Delivery to your residential curbside by a common carrier freight company. The delivery company will not move your playset boxes into your home or garage. You are responsible for moving your PlayNation Playset boxes to their final location.
Important Note Regarding Freight Shipping: The customer or person(s) representing the customer must be present at the delivery address to help unload your swing set off the freight truck and sign for the shipment.
If there are any visible shipping damages, accept your shipment, but you must inform the truck driver and note the damages on the freight company’s shipping paperwork.
If you fail to note any damages on the shipping paperwork, this will release WoodenPlayscapes.com and the shipping company of responsibility regarding any damaged parts. Then, any costs for replacement parts of damaged materials that were not noted on the freight company’s paperwork will be billable to the Customer, along with any additional shipping charges.